Terms of use
Last updated: October 4, 2026
By using Planimonde, you accept these terms. They are written to be read.
1. The service
Planimonde is an online tool for drawing plans to scale from your own measurements: lots, rooms, venues, stages, vehicles. It is operated by 9567-9809 Québec inc., 300-204, rue du Saint-Sacrement, Montréal (Québec) H2Y 1W8. To reach us: bonjour@planimonde.com.
You can draw without an account; your plans then stay in your browser. A free account is used to keep them online and to buy credits.
2. Your plans are not official documents
A plan made with Planimonde is a drawing you produce yourself. It is neither a certificate of location, nor a land surveyor's plan, nor an architect's or engineer's plan. It does not establish a boundary, does not certify an area and does not demonstrate that a structure complies with a by-law, a code or a standard.
- The accuracy of the plan depends on your measurements: it is up to you to check them.
- The calculations (areas, lengths, quantities, wire gauges and others) are aids. They replace neither a professional nor checking the rules that apply where you are.
- The dimensions of library items are common values, to be corrected to match your actual objects.
We offer no warranty as to the accuracy or regulatory compliance of plans and calculations. The Plans and the law page explains what a self-made plan can be used for.
3. Your account
You must be at least 14 years old to open an account. Give an email that is yours, keep your password to yourself and tell us if you believe someone else is using it. You are responsible for what is done from your account.
4. Credits and payments
- Drawing, saving and exporting with a watermark is free. Credits are used for paid features, first of all to unlock a plan: its exports are then watermark-free, forever.
- The price of a credit pack, plus taxes, is shown before payment. The cost in credits of a feature is shown before each spend. The current pricing is the one on the home page.
- Payment is handled by Stripe. Credits are added to your account as soon as the payment is confirmed.
- A credit that has been spent is not refundable. An unlocked plan stays unlocked.
- A credit pack from which no credit has been spent is refunded on request within 30 days of purchase. Write to us at bonjour@planimonde.com; the refund is made to the card that was used.
- Credits have no cash value, cannot be resold and cannot be transferred, except through the gift features the site offers.
- Credits given for free (when the account is opened, as a gift or by the team) are not refundable.
- If a subscription is offered, its price, its term and how to end it are shown before purchase.
Nothing in these terms limits the rights granted to you by Québec's Consumer Protection Act.
5. Your content
Your plans are yours. You only give us permission to store, display and process them in order to provide the service. They are private by default: nobody else sees them unless you share them yourself. When you create a share link, anyone who has the link can see the plan; you can withdraw the link.
You are responsible for what you put in your plans, including information about other people (the name of a neighbour or a co-owner, for example).
6. Acceptable use
You agree not to:
- present a Planimonde plan as an official document or as the work of a professional;
- remove or hide the watermark or the "Made with Planimonde" notice from a plan that is not unlocked;
- attempt to access someone else's plans or account, or to get around the limits of the service;
- overload the site with automated requests, or copy its content in bulk;
- upload content that is illegal or that infringes the rights of others.
7. Availability
We do our best to keep the service accessible and your plans safe, without being able to promise that it will never be interrupted. Keep a copy of your important plans: every plan can be exported. The "Site status" page reports incidents.
8. Liability
To the extent permitted by law, Planimonde is not liable for damages arising from the use of a plan or a calculation: work carried out from a plan, a dispute, a refused permit, a measurement error, a loss of data. Its liability is limited to the amounts you paid during the previous twelve months.
9. End of service
You may stop using Planimonde and delete your account at any time, from "My account". We may suspend or close an account that breaches these terms, after notifying you where possible.
If we had to end the service, we would notify you at least thirty days in advance so that you could export your plans, and we would refund credits that were purchased and not spent.
10. Changes to these terms
The date at the top of the page changes with every update. A significant change is announced by email to account holders at least thirty days before it takes effect.
11. Governing law
These terms are governed by the laws of Québec and the laws of Canada that apply there. Any dispute falls under the jurisdiction of the courts of Québec.
See also the privacy policy.